KEY RESPONSIBILITIES
Provide operational support and coordination of activities between 3PL and internal stakeholders
Ensure accurate and smooth information flow between in-house SAP and 3PL WMS
Monitor inbound and outbound transportation and warehouse activities, while working with internal and external stakeholders to improve KPIs
Coordinate with internal departments and 3PL to smoothen warehouse activities; streamline the operation flow for better productivity; balance workload for operations
Set up regular review with 3PL on shipment on-time delivery, picking discrepancy and damages, drive for root cause analysis and improvement plan to minimize shipment delays and anomalies
Operations cost control, establishing operations policies
External or internal audits, training or technical updates
Monitor compliance with group policies and local regulations on warehouse, transportation and customs
Continuous process improvement
Freight and transportation management
Oversee Freight executive and senior warehouse executive
REQUIREMENTS
Preferably at least 8 years and above working experience in warehouse operations or 3PL Management
Ability to grasp and perform complex rules-based tasks in a consistent manner
Ability to work swiftly and accurately, even when under time pressure
Good communication skills, interpersonal skills and detail oriented
Knowledgeable in MS Excel, MS Office and SAP
Experience with FMCG or Retail Industry will be an added advantage.
