BEAUTY CONSULTANTS COACHING
Design and deploy a structured and progressive training curriculum covering product knowledge, brand heritage, makeup artistry, skincare expertise and advanced selling techniques, together with the Retail Manager in your region
Track and measure knowledge acquisition through regular quizzes, certifications and practical assessments,
Conduct individual appraisals at regular intervals, delivering clear, constructive and motivating feedback to each Beauty Consultant
Build and monitor personalized Individual Development Plans for each Beauty Consultant, setting SMART objectives and milestones to track progress over time
Oversee BC uniform and grooming allocation to ensure every BC is impeccably equipped at all times
IN CLASS AND DIGITAL TRAININGS
Conduct tailor-made and context specific trainings based on the knowledge and analysis of each point of sale (airport typology, passenger profile, product assortment)
Lead the operational preparation of the training sessions by defining the timing, the place, the attendees and all logistics aspects aligned with the Retail Manager and key commercial milestones (product launches, peak travel periods, trade animation)
Measure the efficiency and business impact of every training through a clear set of KPIs and using sell out data
Develop and upskill promoters and generic staff populations in key strategic airports by designing targeted and time-efficient training programs
SEMINARS
At Travel Retail Europe level: support the organization, coordination and animation of the Annual Convention with all Dior Beauty Consultants in collaboration with the Travel Retail Training Department
At your perimeter level: organize with the Retail Manager and animate the Local Seminars (Sales Cycle) 3 times a year in physical or/and digital
Maintain a rigorous budget tracking process to ensure cost efficiency and return on investment aligned with business priorities
REPORTING TO
Area Manager (based in Paris)
* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects
Ideally, you would have 3 years of experience in Retail Training, Coaching and Retail Management
Soft skills that align with our values:
Create Passionately:
· Creative & Innovative
Lead with Audacity:
· Exemplary Leadership & People Management Capacity
· Stakeholder Management Capacity
Craft Together with Joy:
· Teamwork & Collaboration
Cultivate Triumphant Inclusivity
· Learning Agility
Excel for Ultimate Luxury:
· Attention to detail
Other Skills:
Master Diplloma from an International Business school
Knowledge of perfumes and cosmetics preferable.
Curiosity about travel retail business
Fluency in English is essential; proficiency in additional languages relevant to the travel retail location is a significant advantage
Flexibility to work varied hours, including evenings, weekends, and holidays, as dictated by the demands of a dynamic travel retail environment
It is expected to be on the field and traveling at a minimum of 4 days per week.
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Submit your application via our website. A recruiter will review your application. If your profile aligns with the requirements defined by our Hiring Team, you will be contacted for an initial HR interview. Subsequently, you will have interviews with the Hiring Manager, the Team Leader.
* The process outlined above is subject to change based on the company's evolving business needs.
