Retail Partnership and Development
Foster a collaborative and results-oriented environment, providing guidance and support to achieve business targets and elevate brand performance.
Act as the primary point of contact for all assigned retail partners, building trust through responsiveness, reliability, and a deep understanding of individual needs.
Maintain a proactive dialogue with local retail partner leadership (regional, district, and store leaders), anticipating opportunities and addressing issues before they escalate.
Negotiate with retail partners, ensuring optimal commercial conditions while preserving brand equity. Secure best locations and visibility for Benefit and identify key image drivers to strengthen brand presence.
Client Experience and Brand Representation
Ensure that the highest level of client experience is consistently provided across all locations, creating a memorable and personalized experience for every client.
Cultivate a positive and engaging environment for clients, store personnel, and employees.
Develop and maintain strong relationships with key clients and stakeholders to enhance brand loyalty and reputation within the assigned market.
Business Development
Act as a key business driver in developing and implementing local strategies aligned with overarching business objectives.
Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing market performance.
Analyze business trends and competitor activities within the assigned area to identify opportunities for growth and improvement.
Operational Excellence
Oversee retail operations, including inventory management, visual merchandising, and promotional programming to maximize efficiency and profitability within the assigned market.
Administer and track all budgets within the assigned market. Monitor and control expenses (T&E, freelance) within the set budget.
Ensure compliance with Internal Control policies and Audit readiness.
Working Conditions & Physical Demands
Ability to test and apply products to skin.
Physical capability for tasks that may involve lifting (up to 50 lbs.).
Continuous standing/walking for a minimum of 8 hours.
Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
Work in a fragrance-filled environment.
Physical contact with clients/customers.
Able to use a computer for prolonged periods (6-8 hours/day).
Travel requirement (up to 80%).
Typical schedule requires 80% in-store presence.
Interactions
Direct Reports (vary by market assignments):
Boutique Proprietors (BPs)
Sales & Services Leads (SSLs)
Brow & Beauty Experts (BBEs)
Requirements
A minimum of 2 years' experience in beauty sales or a related field.
Proven track record of achieving sales and service goals.
Must have proof of insurance, a current and valid driver’s license, and a reliable means of transportation.
Cosmetology or Aesthetician license preferred. If not currently licensed, company-sponsored training may be provided.
Must be authorized to work in the U.S. and successfully complete the E-Verify process.
Must be able to work nights, weekends, and some holidays, as needed to meet the requirements of the business.
Ability to travel within the assigned geography, by air if necessary, for up to 4 days per week.
Skills & Abilities
Leadership: Team Management, People Development, Caring Leadership, Influence
Business Acumen: Retail Strategy, Sales Management, Financial Management, Business Development, Entrepreneurial Spirit, Forward Thinking, Global Perspective, Industry Trend Analysis
Client Focus: Client Obsessed
Operational Skills: Operational Excellence, Inventory Management, Retail Management, Time Management
Interpersonal & Communication: Adaptability, Networking, Negotiation, Impact Driven, Strong Written and Verbal Communication Skills with Internal and External Clients, Ability to Work Independently
Analytical: Ability To Track and Monitor a Large Amount of Retail Data, Industry Trend Analysis, Data Analysis and Interpretation, Data Reporting through Dashboards and Reports
Technical: Advanced Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Booxi, PowerBI, Learning Management Systems, or Similar
Disclaimer
The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee from time to time.
The scope of the job may change as necessitated by business demands.
The target salary range for this position is $68,000 – $93,500 annually. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; and flexible spending accounts.
